Terms and conditions of use
TERMS OF SALES
In case of dispute only the French version of these Terms of Sale (GTC) made times.
The sending of the order by the customer implies its adherence to these terms and conditions in their entirety. The contract of sale of articles by Internet is concluded between, CBD 039 and the customer. The customer declares having the capacity to contract with CBD 039 on the basis of the general conditions of sale present on the website of CBD 039. These general conditions of sale will prevail over any other condition stated on our site.
2. CHARACTERISTICS OF AN ARTICLE
All our items are BIOLOGICAL & ECOLOGICAL products. The items are sold with no other quality guarantee than the one referred by manufacturer.
If the order could not be sent within 1 to 3 days, a new deadline will be communicated to the customer within 48 hours after his order.
The prices of the items invoiced to the customers are those in force on the date of the order and appearing on the confirmation of order.
Our prices are fixed in CHF and displayed VAT included.
5. EXPORT, excluding Switzerland
The customer is solely responsible for all the necessary steps to import the goods on its territory in accordance with the law in force (outside Switzerland). He certifies to be of age, to have the right and the power to order the goods. He also warrants to have previously informed and made sure that the order does not violate any provision of the law in force in the country of delivery or domicile of the buyer and that all information provided is accurate.
6. CONDITIONS OF PAYMENT AND SECURITY
When the buyer orders an item on our site, all payments made are secure. CBD 039 uses the credit card payment system provided by recognized third parties. Confidential data (customer identity and card number) are only stored by banking partners on highly secure servers. Payments can be made by credit card: VISA, MASTERCARD / EUROCARD, via PayPal or POSTCARD / POSTFINANCE at no additional charge.
The payment is validated with the order.
In case of payment by bank transfer in advance, the order is released once the amount on our account. (24 hours to 48 hours extra)
7. DATA PROTECTION
The customer gives his consent that the personal data he has provided as part of the contractual relationship with CBD 039 is saved by CBD 039. The personal data relating to the customer are saved solely for the purpose of facilitating the purchase of new items by the customer and to ensure the smooth running of the commercial transaction (Article 4 paragraph 3 LPD). Personal data relating to the customer is treated confidentially and securely (Article 7 LPD).
In no case these data are transmitted to third parties.
The contract comes into effect when the customer has placed his order and when it has been validated.
9. ACCEPTANCE OF ORDER
The acceptance of the order is made upon receipt and the control of its validity. When sending the order, the buyer automatically recognizes having read the general conditions of sale and accepts them. In exceptional circumstances, including insolvency, misinformation, CBD 039 reserves the right to refuse or accept a customer's order.
Each customer will receive an order confirmation by email.
11. RIGHT OF RETURN
If the goods should arrive at the customer's home in poor condition, CBD 039 will exchange it. Just return the damaged goods with an official statement of the post, a request for return must be made from your account.
12. PROPERTY AND LEGAL PROPERTIES
The goods remain the property of CBD 039 until full payment of the goods. The present general conditions of sale as well as the contracts concluded in application are governed by the Swiss law.
The competent court in case of dispute is Biel/Bienne, Switzerland.
Last updated January 2019